How It Works

Discover the simple, secure process of buying and selling luxury watches through Watch Broker's trusted platform.

The Watch Broker Process

Whether you're buying or selling, our streamlined process ensures security, transparency, and exceptional service.

For Buyers

1. Discover

Browse our curated collection of authenticated luxury watches from the world's finest brands. Use our advanced search and filtering to find your perfect timepiece.

2. Bid

Place competitive bids with our secure bidding system. Monitor auctions in real-time and receive instant notifications when you're outbid.

3. Secure

Win your auction and complete the secure checkout process. We verify authenticity and condition before shipping your watch with full insurance coverage.

For Sellers

1. List

Submit your watch details and photos through our simple listing process. Our experts will review and authenticate your timepiece before listing.

2. Attract

Your watch reaches our global community of serious collectors and enthusiasts. Benefit from our marketing expertise and premium placement options.

3. Profit

Accept the winning bid and receive prompt payment. We handle all logistics, including secure shipping and buyer verification, for your peace of mind.

Frequently Asked Questions

Get answers to common questions about buying and selling with Watch Broker.

Every watch listed on Watch Broker undergoes a rigorous authentication process by our team of expert horologists. We examine the movement, case, dial, and all components to ensure authenticity. Each watch comes with our 12-month authenticity guarantee, and we provide detailed condition reports with high-resolution photos for complete transparency.

Our seller's fees vary based on the service tier you choose:

  • Standard Service: 8% seller's fee
  • Premium Service: 6% seller's fee (includes featured placement and priority support)
  • VIP Service: 4% seller's fee (includes white-glove service and dedicated account manager)

There are no upfront fees - you only pay when your watch sells. Buyers pay a separate buyer's premium of 5% on top of the hammer price.

Most auctions run for 7-14 days, depending on the watch's value and rarity. High-value pieces (over $50,000) typically have longer auction periods to allow for thorough marketing and international exposure. You'll see the exact end time displayed on each auction page, and we send reminder notifications as the auction approaches its conclusion.

We accept multiple payment methods for your convenience:

  • • Bank wire transfer (preferred for high-value purchases)
  • • Credit cards (Visa, Mastercard, American Express)
  • • Cryptocurrency (Bitcoin, Ethereum)
  • • PayPal (for purchases under $10,000)

All payments are processed through secure, encrypted channels. For purchases over $25,000, we may require additional verification for security purposes.

Yes, we offer a 14-day return policy for all purchases. If the watch is not as described in our condition report, you can return it for a full refund minus shipping costs. The watch must be returned in the same condition as received. This policy gives you peace of mind when buying luxury timepieces online, ensuring you get exactly what you paid for.

Sellers receive payment within 3-5 business days after the buyer confirms receipt and satisfaction with the watch. For VIP service tier sellers, we offer expedited payment processing within 1-2 business days. We handle all buyer verification and logistics, ensuring you receive your funds securely and promptly.

Absolutely! We ship to over 60 countries worldwide. International shipping includes full insurance coverage and all necessary customs documentation. Buyers are responsible for any applicable customs duties and taxes in their country. We work with specialized luxury goods shipping partners to ensure safe, secure delivery to your doorstep.

Need More Help?

Our expert support team is here to assist you with any questions about buying, selling, or our auction process.

Email Support

support@watchbroker.com

Response within 24 hours

Phone Support

+1 (555) 123-4567

Mon-Fri 9AM-6PM EST

Live Chat

Available on our website

Mon-Fri 9AM-8PM EST